Bob has a Leadership article published in CIM Toronto newsletter
http://www.cim.ca/NToronto/PDFs/CIM-Tor-News-June10.pdf
Labels: customer service ideas, leadership
Client Service is the foundation for business and career success! This blog will serve as an outlet for ideas, tips, techniques and thoughts from creative service author, speaker and trainer, Bob 'idea Man' Hooey.
Labels: customer service ideas, leadership
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