ICSA Toronto Chapter

ICSA Toronto Chapter: "The International Customer Service Association (ICSA) is dedicated to promoting the development and awareness of the customer service profession through networking, education and research.

ICSA is a non-profit association led by customer service professionals for customer service professionals. These are people who have walked in your shoes and understand your challenges and motivation."

Check to see if they have chapters in your area and get involved. Learn by associating with those with a similar focus.

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