Tuesday, June 22, 2010
Tuesday, June 01, 2010
Bob has a Leadership article published in CIM Toronto newsletter
Bob has a new article included in June issue of Toronto Manager
http://www.cim.ca/NToronto/PDFs/CIM-Tor-News-June10.pdf
http://www.cim.ca/NToronto/PDFs/CIM-Tor-News-June10.pdf
Labels: customer service ideas, leadership
June issue is available
http://www.ideaman.net/Archive/June%202010.htm follow the link to view Bob's June issue of Ideas @ Work!
Labels: customer service, customer service ideas, customer service leadership